Last updated: May 22, 2026
Overview
Vine Bar (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our website and SMS-based wholesale ordering service.
Information We Collect
SMS Ordering Service
When a wholesale customer places an order via text message, we collect:
- Your mobile phone number
- The content of your text messages (order details)
- The date and time of each message
Website
Our website (vinebarvino.com) may collect standard server log data such as IP addresses and browser type through our hosting provider. We do not use tracking pixels, behavioral advertising, or third-party analytics.
How We Use Your Information
Information collected through the SMS ordering service is used solely to:
- Receive and process wholesale wine orders
- Send automated order confirmation replies
- Maintain internal order records for fulfillment and invoicing
We do not use your information for marketing, and we do not sell, rent, or share your personal information with third parties, except as described below.
SMS Messaging
Our SMS ordering service is a business-to-business (B2B) transactional service available only to established wholesale trade accounts. Participation is voluntary and requires prior agreement during account onboarding.
- Message frequency: Replies are sent only in response to orders you initiate.
- Message and data rates from your carrier may apply.
- To stop receiving SMS replies, reply STOP at any time.
- For help, reply HELP or contact us at the information below.
We do not send unsolicited messages or marketing texts.
Service Providers
We use the following third-party services to operate the ordering system:
- Twilio — SMS delivery platform. Messages pass through Twilio’s infrastructure. See Twilio’s Privacy Policy.
- Google Sheets / Google Cloud — Order data is stored in Google Sheets. See Google’s Privacy Policy.
These providers are contractually obligated to protect your data and may not use it for their own purposes.
Data Retention
Order records are retained for as long as necessary to fulfill business, accounting, and legal obligations. Phone numbers and message history are not retained beyond operational need.
Your Rights
You may contact us at any time to:
- Request access to information we hold about you
- Request correction or deletion of your information
- Opt out of the SMS ordering service
Contact
Vine Bar
vinebarvino.com
For privacy-related inquiries, please contact us through our website.
This policy applies to wholesale trade customers and website visitors. It does not constitute legal advice. Vine Bar recommends consulting legal counsel for compliance with applicable privacy laws.